CX without the BS
CX without the BS is a no-nonsense podcast that cuts through the jargon to deliver real insights into the Customer Experience (CX) industry. Each episode features candid conversations with industry experts, focusing on practical solutions and honest discussions about the latest trends and challenges in CX.
Displaying 1 Episode of CX without the BS with the tag “price vs value”.
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How Apple, Yeti, and Stanley SOLD Feelings - NOT Features
December 31st, 2025 | 34 mins 17 secs
apple marketing, brand culture, brand disruption, business leadership, culture building, customer experience, cx strategy, emotional branding, entrepreneurship, marketing psychology, marketing strategy, price vs value, relational selling, ryan chute, sales mindset, sales psychology, sales training, transactional sales, trust in business, wizard of ads
Most businesses don’t lose because of bad products - they lose because they never earned trust. Ryan Chute breaks down why empathy, culture, and certainty beat price cuts every time.