CX without the BS
CX without the BS is a no-nonsense podcast that cuts through the jargon to deliver real insights into the Customer Experience (CX) industry. Each episode features candid conversations with industry experts, focusing on practical solutions and honest discussions about the latest trends and challenges in CX.
Displaying all 2 Episode of CX without the BS with the tag “cx podcast”.
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Do Cold Calls Still Work in 2025?
July 30th, 2025 | 42 mins 9 secs
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Cold calling isn't dead - bad cold calling is. In this episode, I sit down with John from LevelUp Leads to break down how SDRs can stop sounding robotic, block objections before they happen, and finally build real pipeline through human connection.
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Why Customers Leave (How to Make Them Stay!)
May 31st, 2024 | 29 mins 28 secs
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Today we challenge conventional customer experience strategies by debunking common myths and offering actionable insights to transform how businesses understand and enhance their customer interactions!