CX without the BS
Honest takes on customer experience and UCaaS for the SMB and mid-market buyers enterprise vendors forgot... hosted by Brian Nichols.
Displaying 2 items of CX without the BS with the tag "tsd".
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Channel Partners 2026 REVIEW | The Half-Empty Room And What It Told Me About The Channel
April 21st, 2026 | 20 mins 6 secs
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My honest review of Channel Partners 2026 - Robert Irvine keynote, a half-empty room, and every reason the Old Guard channel model just cracked wide open in Vegas.
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Business Phone System NIGHTMARE: Why Vendors Are Killing Their Own Deals
March 25th, 2026 | 19 mins 33 secs
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UCaaS vendors spent a fortune building a moat around their pricing — and now they're spending another fortune trying to lure buyers across it.