CX without the BS
Honest takes on customer experience and UCaaS for the SMB and mid-market buyers enterprise vendors forgot... hosted by Brian Nichols.
Displaying 1 item of CX without the BS with the tag "tech industry analysis".
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Is Your CX Provider Lying to You?
December 2nd, 2024 | 1 hr 53 secs
business consulting, business technology, business transformation, channel management, channel partners, contact center solutions, customer experience, customer experience management, customer service solutions, cx technology, enterprise solutions, sales strategy, smb solutions, smb technology, tech industry analysis, tech industry critique, tech sales, technology advisory
What if there was someone who could cut through the noise and tell you exactly what's wrong with today's CX industry - especially when it comes to serving small and medium-sized businesses? Meet Daniel Vaughan, a refreshingly honest voice who's challenging the status quo and exposing the truth about what really matters in customer experience.