CX without the BS
CX without the BS is a no-nonsense podcast that cuts through the jargon to deliver real insights into the Customer Experience (CX) industry. Each episode features candid conversations with industry experts, focusing on practical solutions and honest discussions about the latest trends and challenges in CX.
Displaying all 2 Episode of CX without the BS with the tag “tech advisor tips”.
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5 Warning Signs Your Support Is Failing
July 16th, 2025 | 11 mins 53 secs
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Your support system might be quietly chasing away your best customers. In this episode of CX Without the BS, I break down 5 sneaky signs your CX is failing — and how to fix it fast.
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5 Mistakes SMBs Make When Choosing UCaaS (and How to Avoid Them)
June 24th, 2025 | 7 mins 46 secs
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In this episode, we uncover the five critical mistakes SMBs make when choosing a UCaaS provider – and how you can avoid them to save time, money, and stress.