CX without the BS
Honest takes on customer experience and UCaaS for the SMB and mid-market buyers enterprise vendors forgot... hosted by Brian Nichols.
Displaying 1 item of CX without the BS with the tag "retail customer service".
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How Do You Fix Bad Customer Experience FAST?
December 9th, 2025 | 31 mins 47 secs
bob phibbs retail doctor, brian nichols show, customer experience, cx without the bs, how to boost sales, improve customer experience, pattern recognition adhd, retail customer service, retail sales training, retail selling skills, sales mindset, sales strategy, small business growth, small business marketing, small business tips, why customers leave
Your store isn’t losing sales because of “the economy.” It’s losing sales because people walk in… and walk out empty handed. Bob Phibbs breaks down why customer experience is the real battlefield and how sharper sales habits fix more than any marketing plan ever will.