CX without the BS
CX without the BS is a no-nonsense podcast that cuts through the jargon to deliver real insights into the Customer Experience (CX) industry. Each episode features candid conversations with industry experts, focusing on practical solutions and honest discussions about the latest trends and challenges in CX.
Displaying 1 Episode of CX without the BS with the tag “phone system red flags”.
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10 Discovery Questions EVERY Tech Advisor Needs
July 1st, 2025 | 9 mins 10 secs
business phone system problems, contact center discovery, customer experience questions, cx sales tips, cx without the bs, improve customer experience, level365, missed call tracking, phone system red flags, smb communication issues, smb phone system, tech advisor training, technology advisor tools, ucaas sales, unified communications, voip discovery questions
Most SMBs aren’t choosing the wrong phone system on purpose – they’re just not asking the right questions. In this week’s CX Without the BS, I’m breaking down 10 brutally honest questions that expose hidden CX problems fast. Listen, learn, and level up.