CX without the BS
CX without the BS is a no-nonsense podcast that cuts through the jargon to deliver real insights into the Customer Experience (CX) industry. Each episode features candid conversations with industry experts, focusing on practical solutions and honest discussions about the latest trends and challenges in CX.
Displaying 1 Episode of CX without the BS with the tag “cx data analytics”.
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What Are the Top 5 Customer Experience Trends for 2026?
September 16th, 2025 | 37 mins 44 secs
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Forget the hype... AI isn’t replacing people, contracts are dead, and human support is back. Here’s what actually matters if you want to win with customers next year...