CX without the BS
Honest takes on customer experience and UCaaS for the SMB and mid-market buyers enterprise vendors forgot... hosted by Brian Nichols.
Displaying 2 items of CX without the BS with the tag "ai in sales".
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Is AI Actually Going to Replace You? | Telarus Partner Summit 2026 REVIEW
August 27th, 2026 | 18 mins 33 secs
ai agents, ai hype, ai in sales, ai tools, ai voice clone, b2b technology, business communications, ccaas, channel partners, contact center, customer experience, cx, level365, sales strategy, tech advisor, tech channel, technology advisor, technology service distributor, telarus partner summit, trade show, tsd, ucaas, unified communications
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Do Cold Calls Still Work in 2025?
July 30th, 2025 | 42 mins 9 secs
ai in sales, appointment setting tips, b2b sales tactics, cold calling tips, cold outreach, customer experience, cx podcast, how to cold call, how to follow up in sales, linkedin outreach, outbound sales strategy, sales authenticity, sales call mistakes, sales call script, sales development, sales development podcast, sales objections, sales pipeline, sdr coaching, sdr training
Cold calling isn't dead - bad cold calling is. In this episode, I sit down with John from LevelUp Leads to break down how SDRs can stop sounding robotic, block objections before they happen, and finally build real pipeline through human connection.